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Contests for Providers

ActivityHero Grant Contest Top 10 Leaderboard

An update on the current Leaderboard in the ActivityHero Grant Contest.

With thousands of votes and hundreds of new reviews posted over the past few weeks, ActivityHero families are helping increase the odds that their favorite camp, class and activity providers will win a share of over $15,000 in cash and prizes in the ActivityHero Grant Contest. Congratulations to the six finalists who have been randomly selected from among the eligible contestants. In addition, the last drawing will take place on August 1 to bring the total number of finalists to nine.

Businesses need at least 3 reviews to be eligible for the monthly random drawings. For ideas, check out our recent blog post, Five Ways to Get More Reviews for Your Business with the ActivityHero Grant Contest.

These providers have made it to the Top 10 Leaderboard with the most entries based on their votes and reviews:

Rank Activity Provider Votes Reviews Total Entries
1 Freedom in Motion Gym 348 111 681
2 CD’s Kids Art Studio 333 17 384
3 Kidizens 149 50 299
4 Discover Science Center 155 34 257
5 Spartan Allstars 133 22 199
6 Andrew Simpkins Innovation Foundation 138 20 198
7 Coach Ken Soccer Academy 83 37 194
8 Youth Technology Learning Center (TYLC) 99 20 159
9 San Francisco Math Circle 116 12 152
10 Launch Generation 124 7 145


(*Results for eligible providers as of
July 19, 2018. Votes provide 1 entry and reviews provide 3 entries in the monthly drawings.)

Stay tuned for more updates on the Leaderboard throughout the summer. More entries increase the chance of winning, but don’t guarantee it. Any business who meets the criteria outlined in the Official Rules and has at least 3 reviews may be selected as a finalist. Activity providers can see their vote and review count by visiting their ActivityHero dashboard.

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Top Tips to Manage Negative Reviews from Yelp Expert Darnell Holloway

The possibility of a negative review makes many owners of summer camps and kids’ classes feel nervous about online reviews. Yelp expert Darnell Holloway gives advice on how to use reviews to grow your business.

By ActivityHero Team



Online reviews and parent testimonials are an important part of the decision process to enroll a child at a summer camp or kids’ class. ActivityHero’s CEO Peggy Chang recently interviewed Darnell Holloway, Director of Business Outreach at Yelp, for advice on how to use reviews effectively and to manage your public presence.

Holloway is often referred to as the “Yelp Coach” and has helped countless businesses navigate the world of online reviews since 2009. In the podcast, Holloway gives advice on situations such as:

  • How to respond to negative online reviews
  • Ways to encourage your customers to write reviews (without asking them)
  • How to manage customer expectations such as cancellation policies

Listen Now

Use Reviews Effectively

Holloway shares an effective approach to customer service that keeps customers coming back:

  1. Have a 5-star state of mind, but you don’t have to have a perfect 5-star rating. A Northwestern University study found that people will be skeptical if all reviews are 5-stars.
  2. Responding to negative reviews needs to be a priority. Yelp studies have shown that if you respond within 24 hours and have a diplomatic and customer service oriented response, you have a 33% better chance of getting a better rating.
  3. Respond to positive reviews too – it shows that you are listening and deepens your relationship with happy customers.

Listen Now

Manage Your Public Presence

Most camps and kids’ activities have a Yelp profile page, even if they did not create it themselves. As Holloway explains in the podcast, businesses can claim their Yelp page for free and should make sure their business is categorized correctly as a summer camp or a certain activity type. He also gives tips for how to manage a Yelp profile if a business doesn’t have a permanent location.

Whether you have reviews on Yelp, ActivityHero, Google, Facebook or other online channels, these tips can help you manage your public presence and make online reviews a marketing asset. According to a recent BrightLocal survey, consumers read an average of 7 reviews before trusting a business. Reviews on ActivityHero will also give businesses a better chance at winning one of ActivityHero’s Business Grants worth $10,000.

For more suggestions, check out the blog post Five Ways to Get More Reviews for Your Business with the ActivityHero Grant Contest.